Together, we create the community we want to see.

We walk alongside families in Ottawa with compassion, dignity, and culturally grounded support — so no one faces life’s hardest moments alone.

How Can We Support You?

Get Personal Support

Access compassionate mental health care, crisis-informed support, and social services tailored to your needs.

Support for Families & Youth

We support families and youth through compassionate counseling, practical guidance, and programs that help build resilience, confidence, and stronger relationships.

Community & Mosque Services

We collaborate with communities and mosques to provide training, consultation, and on-site support, helping build stronger environments.

Give Back & Get Involved

Join us in making a meaningful impact by donating, volunteering, or partnering with us to support individuals and families.

Ethnocultural & Newcomer Support

Our ethnocultural support services help individuals and families navigate emotional, cultural, and settlement-related challenges through guidance.

Legal & Social Services Support

We provide guidance, referrals, and practical support for individuals navigating legal, social, financial, or community-related challenges.

Our Approach

At MFSO, we believe that healing, growth, and wellbeing begin in environments where people feel safe, respected, and understood.

Our approach is holistic, trauma-informed, culturally responsive, and faith-sensitive. We recognize that every individual, couple, youth, and family has unique experiences, identities, values, and needs. We strive to provide support that honours each person’s lived experience while fostering dignity, resilience, and connection.

We focus on creating welcoming and inclusive spaces where clients can access emotional, mental, social, spiritual, and community-based support in ways that feel meaningful and accessible to them.

Our team works collaboratively with clients to help them navigate life’s challenges, strengthen relationships, build coping skills, and access the resources and support systems they need to thrive.

Whether someone is seeking clinical counseling, spiritual guidance, or ethnocultural support, our goal is to ensure every person feels heard, empowered, and supported throughout their journey.

Individual Support Channel

Our Individual Support Program offers one-on-one, culturally responsive support tailored to your unique needs. Whether you’re seeking mental health support, guidance through life challenges, or help accessing services, our team is here to listen and support you every step of the way. 

Our services are available in English, French, Arabic, Somali, Swahili, and additional languages, while all professionals follow Ontario’s ethical and professional standards to ensure safe, respectful, and confidential care.

A Trusted Hub Supported By an Inclusive & Diverse Team

Our work is guided by a team of experienced mental health professionals, counselors, spiritual care providers, and dedicated community practitioners who are committed to delivering high-quality, compassionate, and culturally responsive care. Our team includes Registered Social Workers (RSWs), counselors, psychotherapists, internationally trained clinicians, and multilingual support professionals with diverse backgrounds, lived experiences, and professional expertise.

We understand that every individual’s experience is unique. Through a person-centered, trauma-informed, and culturally grounded approach, we strive to ensure that every individual and family feels heard, respected, valued, and supported throughout their journey.

Dedicated to Community Development for 15 Years

For over 15 years, we have been committed to supporting and strengthening our community through consistent, compassionate, and culturally responsive services. Over time, we have built meaningful relationships with individuals, families, and community partners, earning trust through reliability and care.

Our experience has allowed us to better understand the evolving needs of the communities we serve, enabling us to adapt, grow, and continue providing impactful support.

Testimonials

I am a family lawyer and social worker in Ottawa, and have worked with Muslim Family Services of Ottawa in several capacities for many years. I know MFSO's services well and have been comfortable referring clients to their organization for a range of counselling and support needs. Their team consistently provides thoughtful, culturally informed, and client centred service. I particularly appreciate the level of communication with me as counsel, as well as their direct communication with my clients. MFSO has shown flexibility and responsiveness, while maintaining a high standard of service for families in deep need. Their supervised parenting services, in particular, have been an important addition. In a recent case, they were able to accept a family almost immediately at a time when other services had lengthy waiting lists. This made a meaningful difference, allowing the situation to move forward safely and constructively when timely access was critical. I have great confidence in the quality and responsiveness of their services and would not hesitate to recommend them.

Joanne Roulston

Lawyer, Social Worker, Mediator

Themis Law & Mediation

I have the distinct honour of working with Kadra and the wonderful Staff at Muslim Family Services of Ottawa (MFSO) to secure Supervised Access services for my Family Law clients. MFSO has a short waiting time with flexible scheduling and reliable service delivery that meets the needs of families especially children who require special accommodation.

Francis Aheto-Tsegah, B.A.(Hons.), LL.B.

Lawyer & Founder

Aheto-Tsegah Professional Corporation

I have referred a number of clients to MFSO's Supervised Access Program over the past two years and have recommended it to colleagues as well. The Centre's communication with both parents and their lawyers is excellent, and they are genuinely accommodating — flexible with scheduling and skilled at managing high-conflict dynamics in a way that keeps the focus on the children. Their pricing is also very reasonable for the quality of service provided. MFSO is a reliable community resource, and I am glad to recommend them.

Alexander W. Ostheimer-Lebeau, J.D., LL.L., LL.M.

Director & Lawyer

 

Home Counsel Legal Services

613-562-2273
2720 Queensview Dr #1169, Ottawa, ON, K2B1A5